Infodats New Zealand

pulse business solutions ltd
Business Consulting in Waitaki

www.pulseltd.co.nz
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48 Thames Street. Oamaru.. 9400, Waitaki, Otago.
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What you should know about pulse business solutions ltd

Consultancy in Waitaki

This is a vital component of our call centre management to ensure that our performance is matching the high standards we have set for ourselves. Data is then matched against the forecasted call volumes and our service level agreement with our clients. Alongside the analysis of the call centre metrics, Pulse has a strong focus on call quality and our agents’ customer service skills, which is outlined on the Call Centre Quality page under Why Choose Pulse. With two call centres, geographically separated, we offer the added security of continuity of service should one of our call centres ever be out of operation.
Geoff possesses an eclectic skill set across a number of disciplines from business analysis, project management, and business communications through to operational management, client liaison, and training development. Delivering for our Clients We care about what our clients are trying to achieve and do our utmost to ensure our work helps our clients to become better. 5. 2 The Customer will pay Pulse the Service charges invoiced plus GST by the 20th day of the month following that which the Services were provided. In providing the Services Pulse will comply with all reasonable requests and directions of the Customer.
Beginning with one 40 seat call centre in Oamaru, North Otago, Pulse has since opened a second call centre in Tauranga, Bay of Plenty, in order to meet customer demand, increasing our capacity to 85 seats. Pulse has the capability to handle detailed istration tasks and to add value for our clients

Fortunately, our team are very experienced with surveys and we completed the project on time. Pulse Business Solutions services operate to attain results that is our focus. We have provided call center resources to perform many types of Market Research fieldwork and surveys, including.
Pulse has operated as a market research fieldwork call center for a number of years and we have built up a immense assets of experience in conducting market research surveys. Pulse Business Solutions has conducted market research fieldwork and surveys across a huge number of different industries. It has been urgent for us to work closely with our clients to ensure we grasp their business continuity requirements and can bear services to confront these needs. Pulse’s New Zealand call center has enjoyed ongoing win in delivering quality market research fieldwork and survey solutions to many businesses across a wide range of industries.
They are conscientious and are passionate about business improvement and in providing the right customer service experience to our customers. At Pulse, even our auditors must undergo steady quality assurance processes so that our high levels of fieldwork and survey quality is maintained. Pulse has handled our inbound customer calls since 2010 and they have always provided a tall glossy of service to our customers. Pulse Business Solutions have provided Call center support services for EC for a number of years.
The client was impressed at how incredible our adept agents sounded on the phones and how efficiently they were calling, achieving results far better than the client expected. Accordingly, outsourcing your call center services and market research fieldwork to Pulse Business Solutions makes sound business sense. The government insurance labor had a very tall smooth of complexity, involving. Our key advantage in providing call center services for your survey needs is the close relationship we have with our parent company, Key Research.
These are difficult calls and require an extremely lofty smooth of skills from our call center agents. At Pulse Business Solutions call center in Oamaru we are busy working on a large fresh data cleanse project for a major client. We have our project team in place and they are ambitious active on our project plan. We also assist a number of market research agencies with their fieldwork in both countries.
Our point of difference is the skill to oversee complex projects, whether they are challenging inbound calls or complicated outbound surveys. In addition, we apply comprehensive quality monitoring to ensure our call center staff operate at the levels expected. At Pulse Business Solutions call center in Oamaru we are busy working on a large new data cleanse project for a major client

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